Instagram is one such app that most people use regularly. It is frustrating for users when Instagram doesn’t work correctly. Sometimes, the servers are down, but for those situations when Instagram doesn’t work correctly, we have provided ways to solve the issue. Go through all the troubleshooting guide mentioned below to run your Instagram app smoothly.
Check whether Instagram is down
Firstly, you need to check that if the Instagram app is down for everyone. You can ask others if they can use Instagram or search on the internet to check. There are dedicated websites that allow you to check if Instagram is down. One of the ideal sites if Down Detector, which will quickly let you know if Instagram is not working for all. It shows Problems at Instagram, Possible problems at Instagram, or No problems at Instagram when you check the Instagram page on Down Detector.
You can notify other users by reporting the specific issue that you are facing on Instagram. Wait for a while if Instagram is down till it runs like usual. If Instagram is not down for all, move to the other methods given below on the list.
Try restarting the Instagram app
You need to close the Instagram app and reopen it to see if it works fine. It takes only a few seconds to try closing and opening the app. Though, the Smartphone that you are using matters too. Follow these steps to close and restart the Instagram app efficiently:
1. Go to the bottom right section and tap on the square over there.
2. Close the Instagram app form swiping up.
3. Then, tap on the Instagram app icon to reopen.
This method can be a quick fix to your problem, but if you are still not able to use Instagram properly, check the next given guide.
Try updating the Instagram app
It is essential to have the newer version of Instagram to run it properly and use all the features. The updated versions of the app not only come with exclusive features, but various bugs are fixed with them as well. You need to go through the below-given steps to update Instagram quickly:
1. Launch the Google Play Store in your Android Smartphone.
2. Then, tap on the hamburger icon available on the top left side.
3. The menu will be opened now, and you need to select My apps & games from there.
4. Find Instagram on the list and hit the Update button if available next to it.
Check your Wi-Fi or phone’s internet connection
The internet can be an issue, as well. So, check your Wi-Fi connection network or mobile internet network if you are not able to upload pictures and can’t see anything of your feed. If both mobile internet and Wi-Fi is active on your device, trying switching them one after another to check the working connection. Other than this, you can go closer to the router and reset the router to fix the internet problem. Try the next method if your Instagram still doesn’t work.
Restart the phone
One of the most straightforward ways to fix the problem on any device is to restart it. Hence, you can restart the phone in which you are using Instagram. There might be a problem on your phone, and once you restart your phone, there are chances that Instagram will run smoothly. To restart your Smartphone, hold the power button for a while, and then tap on the restart option. If you are still not able to use Instagram as usual, try the last given method.
Try uninstalling and reinstalling the Instagram app
Last but not least, you can uninstall and reinstall the Instagram app to see if it operates smoothly. Here are the steps for uninstallation and reinstallation:
1. Go to the Settings app on your phone.
2. Tap on the Apps & Notifications option and then look out for Instagram over there.
3. Once you find it, tap on it and then Uninstall.
4. Now, go to the Google Play Store and reinstall the Instagram app by searching it.
The latest version of Instagram will be installed in your device, but you will have to provide the associated login details again to use your Instagram profile.
So, these are the quick fixes that you can try to solve the problem. If Instagram still doesn’t work after trying all these methods, you need to go to the help page of Instagram and check the list of known issues over there. You can contact Instagram directly for solving the problem you are facing as well.
Jessica Davis is a Microsoft Office expert and has been working in the technical industry since 2002. As a technical expert, She has written technical blogs, manuals, white papers, and reviews for many websites such as office.com/setup